The labels are attached to my dresses with a klick-box, you can only remove it’s string with scissors. Do not break this string, because this could damage the Lapeek-dress. Dresses that are returned with a cut klick-box do not qualify for a return. Only remove the label and klick-box if you are sure the dress fits.
If you would like to return or exchange items, email us at [email protected] You will receive a return form that you must fill out by email.
Here are the Lapeek sport style rules for returns and exchanges:
Unwashed, unworn and undamaged items can be returned within 14 days from the date of delivery.
Do you need to exchange the product? Email [email protected] with the desired size, so that we can reserve the appropriate size for you. You will receive an email with the delivery date and the size of your choice. The new dress is sent after the returned dress is received and inspected for damage.
Want to return the dress? After confirmation that there are no damages, you will be refunded the purchase price.
The shipping cost of the return or exchange will not be refunded.
We do not charge postage for a replacement dress for standard shipping to the delivery address within Europe.