privacy & cookies

Privacy & cookies

Privacy statement

This privacy statement is used by La Peek sport style, KvK 63992213 (hierna Lapeek).

As a responsible authoritative source, Lapeek can be contacted via the contact details below:

By mail : Hondecoeterstraat 13, 1071LP Amsterdam

By phone : +31 (20) 370 9451

You can receive information about the data stored (with us) free of charge at any time and you can exercise your right to correction, blocking or deletion of your data. Please contact us via the contact details above.

Lapeek’s website www.lapeek.com handles privacy-sensitive data. This information is called personal data. We consider careful handling of personal data of great importance. Personal data is therefore carefully processed and secured. Our employees and third parties are obliged to respect the confidentiality of your data. Your data will never be used for other purposes without your consent. We do not sell information to third parties and will only provide your information to third parties that are involved in the processing of your order.

Any changes to the website may result in changes to this privacy statement. In our processing we comply with the requirements of the privacy law (Regulation (EU) 2016/679).

That means, among others, that we:

Clearly state the purposes for which we process personal data. We do this vis this privacy statement;
Limit our collection of personal data to only data that is necessary for the stated purposes;
Ask you first for your explicit permission to process your personal data in cases where your permission is required;
Take appropriate security measures to protect your personal data and require this also of parties that process personal data on our instructions.
Respect your right to provide your personal data for inspection, correction or deletion.

In this privacy statement, we explain which personal data we collect and use and for what purpose. We advise you to read this statement carefully.

USE OF OUR WEBSITE:

When using our website, you leave certain information with us. That can be personal data. Personal data is collected in different ways. For example, you can order articles through our website, where we ask you to provide us with some personal details to complete the order.

Also, when viewing our website on devices such as a smartphone, a tablet, or a computer, etc., personal data are obtained.

When you use our website, we can process the following data (depending on the data you fill in yourself by, for example, placing an order):

First- and last name;
(Billing) address;
Phone number;
Email address;
Technical details of the equipment you use (for example, your smartphone/laptop/tablet), such as IP address, MAC address and the software used;
Your surfing behaviour on the website, including mouse and click behaviour and the duration and time of your visit on our website;
Payment details;
Purchasing history.

The data above is used for the following purposes:

To offer you the ability to order articles via our website and to make use of all functions on the website.
To process your order and inform you about its progress;
To communicate with you by sending digital newsletters and/or mail;
To offer you personalized advertisements and content on the Lapeek website based on your interests and your (online) purchasing history;
To send you personalized newsletters based on your interests and your (online) purchasing history;
To answer your questions or to handle your complaints via social media, email, by mail or telephone;
To improve (at an individual level) our website, shop, assortment and our services both in-store and online. We do this one the basis of: your preferences, executed market and customer surveys and the use of our website by visitors.

The provision of personal data for the benefit of a purchase is mandatory and a necessary condition to conclude an agreement with Lapeek. If this information is not provided, Lapeek may not be able to meet the obligations that we have under your agreement or we cannot properly enable you to meet your own obligations.

MAIL, EMAIL AND TELEPHONE:

It is possible for you to approach us with questions and/or complaints by mail, email or telephone. We will contact you in the case of, to handle the question or complaint.

SOCIAL MEDIA:

In addition, data can also be collected via social media channels (such as Facebook, Twitter and Instagram), for example, when you contact us to ask questions or because you are participating in a Playdate. In that case, we only use your account name so that we can respond to your message.

NEWSLETTER

With your consent, we can send you our informative newsletter via e-mail. Incorporated in every e-mail we send to you, will be a way to unsubscribe from the newsletter in case you do not wish to receive our newsletters anymore. Upon subscription to our newsletter, you will grant us permission to share news and new Lapeek products with you. If at any point in time you do not wish to receive any more messages, you can unsubscribe via the unsubscribtion link incorporated in every newsletter we send you.

Whenever you visit our web shop, your (temporary) IP-address will be automatically detected, as well as, if possible, the source (website or e-mail). Besides this, we use cookies to recognize you the next time you visit our web shop. Cookies are small files consisting of text with information that your browser saves on your computer. Using these cookies helps us to improve our customer service and to adapt to their specific needs. Lapeek uses the following cookies:

functional cookies
analytical cookies
social media cookies

Unsubscribing cookies

Would you like to delete our cookies or do you want to prevent these cookies from getting on your computer? Then use the internet to see how to disable cookies for Internet Explorer, Firefox, Safari, and Google Chrome. When you make use of this website you agree to the placement of the aforementioned cookies when visiting this website.

STORAGE PERIODS:

Your data will be retained for up to seven years after making a purchase for service, warranty, analysis and commercial purposes such as repeat purchase suggestions.

PROVISION TO THIRD PARTIES

Only when it is necessary for the implementation of the purposes of our Privacy Statement, Lapeek would provide your personal data to third parties. When the product has been bought online:

To the company responsible for the delivery of your order;

To the hosting party of the website;
To the payment provider responsible for the payment and refunding.

SECURITY OF PERSONAL DATA

Lapeek puts great effort in the security of personal data. Furthermore, we are obligated by law to provide you with a sound security of your personal data. For that reason, we have, in case appropriate, made use of the following technical and organizational measures to secure your personal data:

Usage of a sound passwordsystem;

Setting up Authorizations;
Personal data will be saved on the Lapeek servers, or will be hosted under adequate security by suppliers that Lapeek has signed a processing agreement with;
Processing of personal data will be registered in a register;
The setup of a procedure to test, judge and evaluate the effectiveness of the security measures taken at specific times;
It is possible to restore the access to and the availability of personal data in case of a physical or technical incident.

SECURE PAYMENT:

We offer various payment options so that you can choose how you prefer to pay. Lapeek works with a reputable payment provider, Mollie Payments, who takes care of everyone’s safety – including yours. In addition, our payment page is secured with an SSL-certificate so that all information you provide to us via the payment page is via a secure connection.

CHANGES TO THIS PRIVACY STATEMENT:

We may change this privacy statement from time to time. Changes will be published on our website. It is therefore advisable to consult this privacy statement regularly, so that you are aware of these changes.

QUESTIONS

If you have any further questions about our privacy- and security policy, please contact us at [email protected]. We will answer you as soon as possible.

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